Placement Placements

Referral & Matching Process

We welcome enquiries from local authorities and social work teams across the UK, offering responsive vacancy checking and comprehensive compatibility reviews.

Who We Support & Intake Criteria

Willow House is registered with Ofsted to support up to 2 children and young people experiencing significant emotional and behavioural difficulties (EBD) and trauma histories.

  • Age Range: 8–18 Years (Co-educational)
  • Needs Profile: EBD, complex trauma, attachment difficulties, history of placement instability.
  • Capacity: Maximum 2 young people per home to ensure quality therapeutic outcomes.
  • Transition Types: Planned transitions preferred; emergency placements considered on a case-by-case matching review.

Referral Documents Checklist

To expedite our 24-hour matching assessment, please ensure you submit:

  • ✓ Current LAC Review / Care Plan
  • ✓ Up-to-date Risk Assessment (including missing / self-harm protocols)
  • ✓ Personal Education Plan (PEP) & EHCP (if applicable)
  • ✓ Healthcare Record & Psychological Reports
Commissioning Pathway

Our Matching Process

Our standard pathway is designed for efficiency and safety, protecting placement stability by ensuring compatibility.

1

Initial Enquiry & Acknowledgement

We acknowledge receipt of all enquiries within 2 hours and perform immediate vacancy status checks.

2

Information Sharing

Local authorities share a core document pack to help us understand safety, educational, and medical profiles.

3

Group Dynamic Matching Assessment

We complete a formal matching assessment within 24 hours of document receipt to ensure alignment with existing residents.

4

Introductory Visits & Transition

Once matching is approved, we coordinate pre-admission visits to Willow House, allowing the young person to meet the team and residents.

Ready to initiate a referral assessment?

Direct placement enquiries can be submitted to our leadership team.

Access Message Form