Our Therapeutic Ethos

Trauma-Informed Care Model

Rebuilding trust and fostering positive outcomes through evidence-based psychological frameworks and daily relational care.

Ethos in Action

The ARC Framework

We have embedded the Attachment, Regulation and Competency (ARC) model across our residential care settings.

ARC is an internationally recognised, evidence-based intervention framework designed for children and young people who have experienced complex developmental trauma.

  • Attachment (Relational Connection): Building secure bases through consistent caregiver teams, predictable schedules, and weekly key working sessions.
  • Regulation (Emotional Support): Mapping emotional triggers onto individualized regulation curves designed with Meadows Psychology Service.
  • Competency (Life Skills): Integrating practical life-skills tracking into daily routines and using restorative practices.
Therapeutic Approach Illustration
relational connection

The PACE Approach

Developed by clinical psychologist Dr. Dan Hughes, PACE is a way of thinking, feeling, communicating, and behaving that helps children feel safe and secure.

P

Playfulness

Using a light, hopeful tone to defuse tension and build connection.

A

Acceptance

Unconditionally accepting the child's inner feelings without judgment.

C

Curiosity

Wondering about the meaning behind behaviours with a calm, interested attitude.

E

Empathy

Feeling the child's distress and demonstrating they are not alone in it.

Governance

Governance & Clinical Oversight

Credibility at Safe Hands is built on rigorous independent inspection, transparent outcomes, and clinical oversight.

Regulation 44 Inspections

Our homes undergo unannounced monthly visits by an independent Regulation 44 visitor, submitting reports directly to Ofsted and local authorities.

Regulation 45 Reviews

Our Registered Manager reviews the quality of care quarterly to draft Regulation 45 reports, analyzing training, incident metrics, and children's developmental progress.

Designated Safeguarding

The safety and welfare of children in our care is our absolute top priority. All staff undergo annual safeguarding refreshers, overseen by Shahid.